Thank you for choosing our services at DollarFix. We are committed to providing a seamless and efficient delivery experience for all our valued customers. Please take a moment to review our Delivery Policy to understand how we handle shipping and delivery of your orders.
1. Shipping Times:
We strive to process and dispatch all orders within 1-3 business days, except on weekends and holidays. The shipping times may vary depending on your location and the shipping method selected during checkout. Once your order is dispatched, you will receive a confirmation email with tracking details to monitor the delivery status.
2. Shipping Methods:
Our Store offers the following logistics methods. DHL, FedEx,YUNTU Express etc.
We partner with reliable shipping carriers to ensure timely and secure deliveries. Standard shipping is available for most orders, and we also offer expedited shipping options for faster delivery, subject to additional charges.
3. Shipping Fees:
[United States] Standard Shipping : $6.99 ( 5-15 Days ) \Fast Shipping : $29.99 ( 3-7 Days )
[Canada, Germany, Italy, France, Spain] Standard Shipping : $15.90 ( 5-15 Days )
[Others] Standard-International Express: $15.90 ( 5-15 Days )
4. International Shipping:
We currently offer shipping within [insert country/region names]. If you are located outside these areas, kindly contact our customer support team to inquire about the possibilities of shipping to your country.
5. Order Tracking:
For your convenience, we provide order tracking services. Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the delivery progress through our website or the designated shipping carrier's tracking portal.
6. Delivery Delays:
While we strive to ensure timely delivery, unforeseen circumstances such as natural disasters or shipping carrier delays may occur. In such cases, we will do our best to keep you informed and work with the carrier to resolve any issues promptly.
7. Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delayed or undelivered orders due to incorrect or incomplete addresses.
8. Lost or Damaged Packages:**
In the unlikely event of a lost or damaged package during transit, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work towards resolving the issue as quickly as possible.
9. Acceptance of Delivery:
By placing an order with DollarFix, you agree to the terms outlined in our Delivery Policy. If you have any further questions or concerns regarding our delivery process, please don't hesitate to contact our customer support team（firstname.lastname@example.org）.
10.About Customs Tax:
Taxes may apply for imported goods/services and are regulated by the country's law. Thinkcar is not responsible for any tax invoice charged on its products. Please contact local customs for clarity and information.
*Note: This Delivery Policy is subject to change without prior notice. Please refer to the most recent version available on our website for the latest updates.*